Shipping Policy

At Angler’s Gear Shop, we’re as committed to getting your fishing gear to you safely as we are to helping you land the big one. Whether you’re prepping for ice fishing season or gearing up for summer bass tournaments, we’ve got your shipping and returns covered.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). During peak fishing seasons, please allow up to 3 business days for processing.

Shipping Methods & Delivery Times

Note: Delivery times are estimates and may vary based on destination and customs processing. We ship worldwide except to some Asian countries and remote areas.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking information. Like watching your fish finder for activity, you can track your package every step of the way!

Returns & Exchanges

We understand that sometimes the gear isn’t quite right – maybe it’s not the perfect action for your fishing style, or the color isn’t what you expected. That’s why we offer a hassle-free return policy.

Our Return Policy

You may return most items within 15 days of delivery for a full refund or exchange. To be eligible:

• Item must be unused, in original packaging, and in the same condition you received it
• Item must include all original tags and accessories
• Proof of purchase is required

Non-Returnable Items

For hygiene and safety reasons, the following items are final sale and cannot be returned:

• Appâts de pêche sur glace (Ice fishing bait)
• Attractants et leurres divers (Various attractants and lures)
• Opened or used fishing line

How to Return an Item

Follow these simple steps:

1. Contact Us within 15 days of delivery at [email protected] with your order number and reason for return
2. Wait for Approval – Our team will review your request (typically within 24-48 hours)
3. Package Your Item – Securely pack the item in its original packaging (for fishing rods and delicate equipment, ensure proper packaging to prevent damage)
4. Ship It Back – Send the package to our Louisville headquarters (see address below)
5. Receive Your Refund/Exchange – Once received and inspected, we’ll process your request

Damaged or Defective Items

If your fishing gear arrives damaged or defective, contact us immediately at [email protected] with photos of the damage and your order number. We’ll arrange for a replacement or refund and cover return shipping costs.

Refund Information

Refund Processing

Once your return is received and inspected:

• Refunds will be processed within 3-5 business days
• Refunds will be issued to the original payment method (Visa, MasterCard, JCB, or PayPal)
• Depending on your financial institution, it may take 5-10 business days for the refund to appear on your statement

Exchanges

For exchanges, we’ll ship your new item once the return is processed, using your preferred shipping method.

International Returns

For our global anglers:

• Return shipping costs and any applicable customs fees are the customer’s responsibility
• Refunds will be issued in USD
• Processing times may be slightly longer for international returns